Complaints

If something is wrong with your membership, please contact us first. Describe what has happened and include your member ID, and we will look into it.

Email us at: [email protected]

If we cannot resolve it

You can refer the matter to the Swedish National Board for Consumer Disputes (Allmänna reklamationsnämnden, ARN), Box 174, SE-101 23 Stockholm, Sweden: www.arn.se